Uphold Login — Quick, Secure Access to Your Account

Practical step-by-step instructions, troubleshooting tips, and security best practices to help you sign in safely and confidently.

How to sign in (step-by-step)

Open the official Uphold app or type uphold.com into your browser (avoid following unsolicited links).
Click “Log In” or “Sign In” in the top-right corner and enter the email tied to your account.
Type your password carefully — watch Caps Lock and avoid trailing spaces.
Complete two-factor authentication (2FA) if enabled: authenticator app, hardware key, or SMS prompt.
After verification you’ll land on the dashboard to view balances, transfers, and settings.

Tip: For mobile, enable biometric unlock (Face ID / fingerprint) only after a successful username/password and 2FA login.

Security checklist before you log in

Use a unique, strong password (12+ characters mixing letters, numbers, and symbols).
Enable 2FA — prefer an authenticator app or hardware key over SMS when possible.
Keep OS and browser up to date and avoid public Wi-Fi without a trusted VPN.
Use a reputable password manager for long credentials and secure autofill.
Reserve shared or public devices only for casual browsing — never for financial logins.

Troubleshooting common login problems

Forgot password

Click “Forgot password” on the login page and follow the emailed reset link. If you don’t see it, check spam and email filters.

2FA issues

If codes are wrong, ensure your phone’s time sync is automatic. If you’ve lost access to your 2FA method, use the recovery steps provided by Uphold and be prepared to verify your identity.

Blocked or restricted access

Follow on-screen verification steps. If you still can’t proceed, contact Uphold Support through the official Help Center—do not share passwords or sensitive data in unverified chats or emails.

How to recognize phishing and fake login pages

Check that the URL is uphold.com and that the browser shows a valid padlock icon.
Beware of urgent, threatening language asking you to disclose credentials.
Hover over links to confirm destinations before clicking and never enter credentials on pages reached from untrusted email links.

Advanced protection & recovery

For higher-value accounts, consider hardware keys (FIDO2/U2F) and a dedicated device for important financial services. Keep recovery documents (IDs, proof of address) legible when uploading; save case numbers for support interactions.

If you suspect a compromise

Change your Uphold password immediately from a secure device.
Revoke sessions and third-party app access from security settings.
Contact Uphold Support with transaction details and notify linked banks if funds are affected.

Quick FAQ

Can I use the same login on multiple devices? Yes, but avoid storing passwords on shared devices and log out when finished.
Is SMS 2FA safe? It’s better than none but vulnerable to SIM attacks—use authenticator apps or hardware keys when possible.